How to Make a Complaint

Last updated: October 2026

Homeowners who contact Biomatny Floor Coating should be treated fairly. If something goes wrong, we want to know. This page shows how to raise a concern and what to expect afterward. It is a general template and not legal advice.

What You Can Tell Us About

You can write to us about:

• A call or message with Biomatny Floor Coating that went poorly
• The way we handled or protected your personal data
• Anything on the site that looks wrong or confusing
• The conduct of a provider we referred you to

If the Problem Is With a Provider

Providers in our network are independent companies. Each one manages its own quotes, prices, products, warranties and customer service. If you are unhappy with a floor coating job, begin by raising it with the provider in writing. Keep copies of everything you send.

Please let us know too. Your feedback helps keep the network honest, and providers who repeatedly fall short may be removed. Biomatny Floor Coating cannot settle contract disputes, handle warranty claims, refund a provider's charges or act on a provider's behalf.

What to Include

Email contact@biomatny.quest and tell us:

• Your name and contact details
• The date you contacted us or the provider
• The number you called or the form you used, if you remember
• The provider's company name, if you know it
• A short description of what happened and the result you would like

What Happens Next

We will confirm by email that we received your complaint, usually within a few business days. Then we will review the matter. That may include talking with the provider. After that, we will explain what we found and what we plan to do.

If You Are Still Not Satisfied

If our answer does not settle the issue, reply and ask for a second review. You may also contact your state attorney general, your state consumer protection office or your local Better Business Bureau. If the provider is a licensed contractor, your state licensing board may be able to help as well.

Contact

Email: contact@biomatny.quest